In ethics and governance, accountability is answerability, blameworthiness, liability, and the expectation of account-giving.

Action item

1. In management, an action item is a documented event, task, activity, or action that needs to take place. Action items are discrete units that can be handled by a single person.
2. A short term goal that requires a defined measure of work to complete. Basically a dynamic, proactive version of your to do list.

Back Pocket

1. To have something readily available 2. Trick up your sleeve. 3. To have someone under your control


The physical and mental limit of your working ability. “I don’t have the bandwidth for another project right now.”


When a group meeting turns into coming up with reasons why a deadline wasn’t reached, or why something didn’t work etc.


C-level, also called the C-suite, is an adjective used to describe high-ranking executive titles within an organization. C, in this context, stands for chief. Officers who hold C-level positions are typically considered the most powerful and influential members of an organization; consequently,…

Deep Dive

DeepDive is a technique to rapidly immerse a group or team into a situation for problem solving or idea creation. It is often used for brainstorming product or process development.

Down and Dirty

To perform a task quickly without considering quality.

Heavy Lift

The hard work.


Housekeeping refers to the management of duties and chores involved in the running of a household, such as cleaning, cooking, home maintenance, shopping, laundry and bill pay. These tasks may be performed by any of the household members, or by…

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